HR Outsourcing Services

Ongoing people & culture support

We offer in-house and continuous support for your people and culture needs.  We work collaboratively and closely with you as a trusted extension of your wider team.

Your reliable HR outsourcing partner

We're dedicated to staying in sync with your company culture.  Think of us as your outsourced partner on this people journey, always ready to grow and adapt alongside your shifting needs.

We customise our engagement models to suit the unique characteristics of each business that we work with.  Because things are always changing, we make sure we keep our relationships flexible, so we can jump in and help as your HR needs grow!
 


Why outsource HR consulting?

Outsourcing HR consulting offers your business a reliable partner to handle complex HR needs, so you can focus on what matters most - growing your business. By leveraging the expertise of Melanie and Gemma, you can streamline processes, improve workplace culture, and stay compliant, all without the costs and commitments of an in-house team. This flexible approach ensures that your HR functions are managed effectively, giving you peace of mind and the freedom to drive your business forward.

What we do

You will get a dedicated outsourced HR Consultant who will work directly within your business to develop and  support you and your people.

Your In-House People & Culture Manager

Our HR outsourcing service provides a tailored HR solution where we position ourselves within your business for designated hours every week.  This setup provides your team with direct, on-site access to expert guidance and assistance regarding all aspects of people and culture.

By being physically present on-site, we can proactively address issues, offer strategic insights, and facilitate effective communication, ultimately contributing to a more cohesive and productive work environment.

People & Culture Strategy

In the initial phase of our collaboration, we carry out a client discovery session. This allows us to gather essential insights into the current HR dynamics and understand your priorities. The outcomes from these discovery phases allows us to craft a bespoke HR strategy that aligns with your business goals and prioritise key focus areas.

Our partnership approach ensures the HR strategy we develop addresses both the immediate and long-term needs of your business.

Remuneration & Benefits

We collaborate with you to refine your remuneration and benefits approach, ensuring they're competitive and reflect your company's mission. By leveraging market insights, we craft strategies that attract and retain talent while maintaining financial viability.

Our role extends to effectively communicating these benefits to your people, emphasising their value in supporting both professional and personal growth. This approach boosts employee satisfaction and positions your company as a preferred employer.

Engagement / Culture Surveys

Our employee engagement survey process starts with a custom-designed survey to gather meaningful feedback from your staff.  We then analyse this data to identify the levels of engagement and satisfaction, leading to a strategic action plan developed in collaborative workshops with your key stakeholders. This plan is focused on addressing the insights gained and creating an action plan based on areas of priority from your survey.

In the second phase, we support the design and implementation of HR initiatives identified in the action plan to enhance engagement further. Continuous feedback is gained through ongoing Pulse Surveys, allowing us to monitor engagement metrics closely and make timely adjustments.

Organisational Design

We partner with our clients to identify key talent needs and develop strategies to attract, retain, and develop the right people. Our approach includes performance management, leadership development, and succession planning, all tailored to enhance your team's capabilities and readiness for future challenges.

Our human resources outsourcing services extend beyond strategy development; we also provide practical tools and guidance for implementing effective talent management practices. This includes creating engaging employee development programs and establishing clear career paths that motivate and retain high performers.

Wellbeing Initiatives

As your human resources outsourcing partner, we assist in crafting and implementing comprehensive wellbeing initiatives that address the physical, mental, and emotional health of your workforce. By conducting thorough needs assessments, we identify specific areas where support is most needed, creating tailored programs that promote a healthy work-life balance, stress management, and overall employee wellness.

Our services range from developing wellness workshops and fitness challenges to offering resources for mental health support. We aim to foster a supportive environment where your people feel valued and have access to the tools they need to maintain their wellbeing.

Recruitment Support

Our recruitment support services are designed to streamline the hiring process for you, ensuring you are positioned to attract and retain the best talent for your business.

We offer a comprehensive suite of services, including job description development, writing & placing job adverts, screening candidates, conducting initial interviews, and facilitating the final hiring steps.  We then support your onboarding process to integrate your new employee into your business.

Graham Lange

,

Director at IHS

“People and Culture describes exactly what Mel and Gemma are about. The people first, culture, professional, efficient, and effective in the workplace. ”

Valma Wills

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Creche Manager - Meadowood Creche

“Thank you for your guidance and prompt communication throughout the process. You gave us assurance that a fair and reasonable process was being enacted.”

Sam Williams

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Director at KWC Surveying, Planning & Project Management

“Melanie took the time to come into the office for our initial consultation which helped to dial into what we needed and how best to help. Happy to recommend to others. ”

Justine McCrory

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Director at Filters Direct

“Working with Gemma has been very easy and professional. Our business needed updated Employment Contracts and these were done with ease and attention to the details we required. ”

Mark Hurley

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Managing Director - Mizen Automation

“I found People and Culture to be very professional and friendly. They delivered to a high standard and within a much shorter timeframe than I was expecting. Knowing I can use P&C for ongoing HR support is very reassuring as a small business owner.”

Jonathan Mihaljevich

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General Manager at Franklin Rd Rocks

“Immense thanks to Gemma for your absolute expertise combined with gentle and caring temperament. You’re head and shoulders above anyone else we’ve worked with on similar matters.”

John Webster

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Director at The Blackwood Project

“I found working with Mel gave me the instant relief a small business owner needs, that comes from knowing our HR issues were being handled by a professional. I highly recommend People & Culture to other businesses.”

Julie Rope

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Director at Rope Neuro Rehabilitation Ltd

“Mel and Gemma have been the light at the end of a tunnel! They are prompt and took the time to understand my business and its needs. They have added immense value and can’t believe I managed without them for so long!”

Maria Madill

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Operations Manager - Hahei Beach

“Our people and the business needed clarity, thanks for understanding us so quickly and nailing it. Thanks People & Culture, you have helped us put our people into our policies with instant and ongoing relief from any legislation pain points. ”

Vaughan Magnusson

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Director at Hahei Beach

“It's a pleasure to deal with experienced professionals who know their stuff and provide sound and pragmatic advice.”

Vicky Taylor

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CEO of moochi

“People and Culture are a great balance of professional and caring, pragmatic while also understanding best practise. They simplify problems and support us to move forward.”

Abel Butler

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CEO at HealthPost

“Mel has set the bar at a new level for us in terms of outsourced support. People and Culture have made a hugely positive contribution to our business in a relatively short amount of time. You'll be in great hands!”

Scott Kennedy

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Managing Director at Edition

“Mel and Gemma’s dedication to fostering vibrant workplaces is unmatched. Their passion for people shines through in everything they do!”

FAQs

Answers to common questions about outsourcing your HR.

What are HR outsourcing services?

HR outsourcing services involve hiring external specialists to handle various human resource functions that would typically be managed in-house. These services can range from payroll processing, recruitment, and employee benefits management to compliance with employment laws, training and development, and employee relations. By outsourcing these tasks, businesses can access expert support, streamline operations, and focus on their core activities while ensuring their HR needs are effectively managed.

How much does HR outsourcing cost?

The cost of HR outsourcing in New Zealand can vary widely depending on the scope of services required, the size of the business, and the specific needs of the organisation. Some HR outsourcing providers charge a flat monthly fee, which can range from a few hundred to several thousand New Zealand dollars (NZD), depending on the services offered. Alternatively, some providers may charge based on the number of employees or specific tasks performed and some, like us at People & Culture, have different tier levels that work based on the level of support you require each month and each tier has different hourly rates.

It's important to get a customised quote that reflects your business's unique needs. You can book a free consultation with People & Culture to get a customised quote that works within your budget.

Is it a good idea to outsource HR?

Outsourcing HR can be a very good idea for many businesses, especially those that lack the resources to manage HR functions in-house. It allows companies to access specialised expertise, ensure compliance with ever-changing employment laws, and free up time to focus on core business activities. Outsourcing can also be more cost-effective than maintaining an in-house HR team, particularly for small to medium-sized businesses. However, it’s essential to choose the right HR outsourcing provider to ensure they align with your company culture and business goals.

Which is the most common HR function that is outsourced?

Payroll processing is the most commonly outsourced HR function. Managing payroll can be complex and time-consuming, and errors can have significant legal and financial consequences. By outsourcing payroll, businesses can ensure accuracy, compliance with tax regulations, and timely payments, all while freeing up internal resources to focus on other strategic HR activities.

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