EMPLOYMENT RELATIONS ADVICE & SUPPORT

Resolve issues effectively

We take the stress away, helping you understand and navigate employment law and have difficult conversations, by giving you practical employment law advice and helping to foster positive employment relations in your company.

Addressing performance, discipline & change

We've got your back when it comes to those tricky people issues that pop up now and then. Whether it's wrapping your head around employment law, dealing with performance issues, or handling disputes and tough talks, People & Culture is an expert for employment advice, and we’re here to simplify things.

Consider the stress on the employment relationship taken care of, we're all about keeping it easy and getting things sorted quickly.  We will navigate you through any people issues with confidence and compliance.

What we do

We will work through any people issues alongside you, either behind the scenes or in person, to ensure you follow the correct processes.

Dealing with Poor Performance and Performance Improvement Processes

We support you in managing performance improvement processes, ensuring that they are handled effectively and constructively. Our employment relations advice includes working closely with you to design performance improvement plans (PIPs) or less formal progress plans that set clear, achievable goals and milestones for employees to reach.  We take the stress away and help you understand and navigate employment law and have those tricky conversations.

As part of our HR advice support, we also equip people managers with the tools and skills needed to effectively lead performance improvement efforts. This includes training on how to have difficult conversations, provide meaningful feedback, and inspire their teams towards greater achievement.

Employment Investigations

We offer support to navigate the complexities of investigating misconduct situations. Our employment relations support team is certified through the Private Security Personnel Licensing Authority, ensuring that we conduct investigations with the utmost professionalism, confidentiality, and adherence to legal standards. Our expertise allows us to uncover the facts of the situation, providing a solid foundation for any subsequent disciplinary processes. This certification not only underscores our capability to handle such delicate matters but also offers you peace of mind, knowing that the investigation is managed by accredited professionals.

Misconduct & Disciplinary Processes

When you are facing workplace misconduct and disciplinary situations, our support is tailored to each unique situation. We guide you through the complexities of disciplinary actions with a focus on fairness, compliance, and effective resolution.

From drafting clear and compliant disciplinary policies to providing step-by-step assistance during actual disciplinary proceedings, our approach ensures that both the business's and the employees' rights are respected throughout the process. Our objective is to facilitate a legally sound process that supports a positive and productive work environment.

Restructuring & Redundancies

We provide support to clients facing the complex and often sensitive task of restructuring or implementing redundancy situations. Our expertise and experience in employment law advice ensures these processes are managed with the utmost care, aligning with legal requirements while maintaining respect and transparency for all involved.

We guide our clients through developing a strong business case, planning, communication strategies, and the execution of restructures or redundancies, offering support on employee consultations and the development of exit packages.

Change Management

We assist our clients in managing people change processes by providing guidance and practical support to ensure smooth transitions and minimal disruption.

Our expertise in organisational psychology and change management principles allows us to tailor strategies that address both the logistical and emotional aspects of change within the workplace. We facilitate clear communication, stakeholder engagement, and training to equip teams with the skills and understanding needed to adapt to new systems, structures, or strategies.

Graham Lange

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Director at IHS

“People and Culture describes exactly what Mel and Gemma are about. The people first, culture, professional, efficient, and effective in the workplace. ”

Valma Wills

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Creche Manager - Meadowood Creche

“Thank you for your guidance and prompt communication throughout the process. You gave us assurance that a fair and reasonable process was being enacted.”

Sam Williams

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Director at KWC Surveying, Planning & Project Management

“Melanie took the time to come into the office for our initial consultation which helped to dial into what we needed and how best to help. Happy to recommend to others. ”

Justine McCrory

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Director at Filters Direct

“Working with Gemma has been very easy and professional. Our business needed updated Employment Contracts and these were done with ease and attention to the details we required. ”

Mark Hurley

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Managing Director - Mizen Automation

“I found People and Culture to be very professional and friendly. They delivered to a high standard and within a much shorter timeframe than I was expecting. Knowing I can use P&C for ongoing HR support is very reassuring as a small business owner.”

Jonathan Mihaljevich

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General Manager at Franklin Rd Rocks

“Immense thanks to Gemma for your absolute expertise combined with gentle and caring temperament. You’re head and shoulders above anyone else we’ve worked with on similar matters.”

John Webster

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Director at The Blackwood Project

“I found working with Mel gave me the instant relief a small business owner needs, that comes from knowing our HR issues were being handled by a professional. I highly recommend People & Culture to other businesses.”

Julie Rope

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Director at Rope Neuro Rehabilitation Ltd

“Mel and Gemma have been the light at the end of a tunnel! They are prompt and took the time to understand my business and its needs. They have added immense value and can’t believe I managed without them for so long!”

Maria Madill

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Operations Manager - Hahei Beach

“Our people and the business needed clarity, thanks for understanding us so quickly and nailing it. Thanks People & Culture, you have helped us put our people into our policies with instant and ongoing relief from any legislation pain points. ”

Vaughan Magnusson

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Director at Hahei Beach

“It's a pleasure to deal with experienced professionals who know their stuff and provide sound and pragmatic advice.”

Vicky Taylor

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CEO of moochi

“People and Culture are a great balance of professional and caring, pragmatic while also understanding best practise. They simplify problems and support us to move forward.”

Abel Butler

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CEO at HealthPost

“Mel has set the bar at a new level for us in terms of outsourced support. People and Culture have made a hugely positive contribution to our business in a relatively short amount of time. You'll be in great hands!”

Scott Kennedy

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Managing Director at Edition

“Mel and Gemma’s dedication to fostering vibrant workplaces is unmatched. Their passion for people shines through in everything they do!”

FAQs

Answers to common questions about employment relations advice and support.

What is the meaning of employment relations?

Employment relations is the field of study and practice that deals with the relationship between employers and employees. It encompasses a wide range of issues, including workplace rights and responsibilities, collective bargaining, and industrial relations.

Is employment relations the same as HR?

No, employment relations is not the same as HR. HR (Human Resources) is a broader field that encompasses a wide range of activities related to managing employees, such as recruitment, onboarding, performance management, and compensation. Employment relations is a specific area within HR that focuses on the relationship between employers and employees.

What is an example of poor employee relations?

An example of poor employee relations is a workplace where there is high levels of conflict and dissatisfaction among employees. This could be due to a number of factors, such as unfair treatment, poor communication, or a lack of trust between employers and employees.

What are the steps to follow when working through an employment relationship problem?

1. Attempt to resolve the issue internally: Talk to your manager or HR department.
2. Seek advice: Consult with a union representative, lawyer, or other trusted source.
3. Mediation or arbitration: If necessary, consider mediation or arbitration to resolve the dispute.
4. Legal action: As a last resort, you may need to take legal action.

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